Earth Day Green Tips

  • EarthDayDo you really need that gas or ATM receipt?  By choosing “no” when prompted by the machine, you’ll not only save paper, but you’ll also save yourself exposure to the petroleum product- BPA, which is present in the thermal paper. BPA has been linked to numerous health problems, including cancer, heart disease and reproductive issues. And besides, what do you do with all those pesky little pieces of paper anyway?
  • Is a stop at the local coffee shop part of your morning routine? Take along your favorite mug instead of using the shop’s paper cups every day. You may even get a discount on that cup of joe!
  • The next time you are sitting in that automated car wash, water spraying and splashing about you everywhere, ask yourself:  How much of this water might I save if I just washed my car at home in my driveway?  The answer will surprise you.  Hand washing your car actually uses 2-3 times more water than a commercial car wash does.*  And the water drained by commercial car washes is required by federal law to go into sewers, where it will receive some treatment, rather than carrying detergents and waxes into the ground. Source: thedailygreen.com
  • Old electronics don’t belong in the landfill!  Take your old computer, DVD player or other electronics to an electronics recycling center. Materials like copper, gold and others can be reused, saving natural resources and reducing mining and processing for new materials. Recycling electronic items also helps avoid land, air and water pollution by preventing hazardous substances such as lead or chromium from leaking out of items. A simple online search will provide a list of electronic recycling centers in your area.
  • The more sun that beats down on your house, the harder your air conditioner has to work to keep living spaces cool.  Big leafy deciduous trees strategically placed can give your air conditioner a break.  Trees placed on the east side will shade your home in the morning, and trees on the west side help keep your home cool during the afternoon and evening.  And in the winter, the bare branches will let that sunshine through to help warm your home.
  • Put more green in your picnic than the grass you’re sitting on. Old-style picnic baskets with reusable cups, tableware, plates and cloth napkins are not only green, but add a touch of class to your outing.  Instead of lots of cans and bottles of soda, make a jar of sun tea to share all around.
  • Dusting off the golf clubs? As you head out to the links this spring, green up your favorite hobby.
    • Walk the course instead of using a golf cart.
    • Be sure to carry trash with you and recycle as much of it as you can.
    • Suggest changes if any management or maintenance practices are not “green”.
    • If your course doesn’t seem to be committed to environmental sustainability, find another course!

 

  • Kids will soon be out of school, and summer is a great time to help grow their appreciation and respect for our planet and its resources.  Outdoor activities are good for adults and children alike, and many don’t cost a cent.  Find a nearby hiking trail or city park trail and head out on foot, paying attention to the surroundings as you go.  Pitch a tent in the backyard for a night and let star-gazing be your entertainment.  Find a lake or river and canoe or raft down the stream with nature as your propeller.  If you really can’t get outdoors, read nature stories together.  Any of these can evoke a sense of wonder at the variety and fragility of our precious resources.
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Spring 2015 Breckenridge Dining Passport

PassportThe slopes may be closed, but that just leaves more time to enjoy all of the amazing Breckenridge Spring 2015 Dining Passport deals! Starting April 19 – June 11, 2015 you can join in on the dining deals by making a small $10 donation at the Breckenridge Welcome Center or a participating restaurant. All proceeds will provide scholarships to students who work or are dependents of those working in the local restaurant and hospitality industry. Each passport is valid for two individuals.

Check out the list of over 20 participating restaurants and their dining deals:

  • Après Handcrafted Libations: April 20- May 3 and May 15- 31 (Closed May 4 – 14): $1.00 off selected pints.
  • Briar Rose Chophouse: April 19- May 17- Two Course Menu for $35
    May 18- June 11: 2-for-1 entrées with the purchase of a bottle of wine or an appetizer or a dessert. (The promotion will be available in the saloon or dining room.)
  • Bubba Gump Shrimp Company: Two for $28! Includes 1 appetizer, 2 entrées, 2 desserts. Happy Hour everyday from 3- 6pm with select 2 for 1 Appetizers.
  • Burke & Riley’s Irish Pub: April 19- June 11: 10% off entire bill with your passport.
  • Crêpes a la Cart: April 19- April 29: 20% off a crêpe with purchase of a beverage. April 30- June 11: Buy 1 crêpe, get one 50% off.
  • Downstairs at Eric’s: Kids Eat Free with the purchase of one adult entrée per kid’s entrée.
  • Fatty’s Pizzeria: May 7- June 11-Sunday- Thursday, 4-10 pm only (Closed April 20- May 6): 2 for 1 entrées.
  • Giampietro’s: April 19- June 11: 3-course menu for $25.
  • Hearthstone: May 7- June 11, Thursday- Sunday (Closed April 19 – May 6): Best of Season Menu- 3 course dinner for $30.00. Monday- Wednesday: 2 for 1 entrées.
  • Jake’s: April 19- June 11: Buy 1, get 1 free on your first drink.
  • Kenosha Steakhouse: May 9- June 11 (Closed April 20 – May 8): BBQ platters- Buy one full price and receive second at 50% off.
    La Francaise Bakery: April 19- June 11 (Closed April 21- 23 and April 28-30): 2 for 1 sandwiches, omelets and crêpes.
  • Mi Casa: April 19 – May 4 and May 21 – June 11 (Closed May 6 – May 20),
    Sunday- Wednesday: 2 for 1 entrées after 3:30.
    Thursday – Saturday: Date Night Menu- 3 course dinner for $30.00 per couple.
  • Michael’s Italian Restaurant: May 15- June 11 (Closed April 19- May 14.): 2 for 1 dinner entrées.
  • Modis: April 19- May 10 and May 28- June 11 (Closed Mondays. Closed May 11- May 27): 3 Courses for $33 and 1/2 price on select bottles of wine.
  • Motherloaded Tavern: April 19- June 11: 2 for 1’s 11:30- 1:30 and 5-7 every day with the passport.
  • Mountain Flying Fish: April 19- June 11: 30 % off all rolls.
  • Ollie’s Pub and Grub: April 19- June 11 : $15 choose any two food items Monday thru Friday 11am-11pm.
  • Park & Main: April 19- June 11, After 5pm: Buy one entrée, get one entrée or sandwich of equal or lesser value with purchase of a bottle of wine or an appetizer or a dessert.
  • Relish: April 19- April 25: Entrée paired with a selected item for $27 a person. Selected wine list under $35.
    (Closed April 26- May 21.) May 22- June 11: Entrée paired with a selected item for $27 a person. Selected wine list under $35.
  • Sevens: Free appetizer or dessert with purchase of an entrée.
  • Subway- Breckenridge: Free 6 inch sub- Buy any 6” sub and any drink and get a regular 6” sub of equal/lesser value.
  • Traverse Restaurant & Bar: April 19- April 26 and May 2- June 11: Selection of 3 courses for two people from our Tapas and Dessert Menus – $39 per couple without wine, $49 per couple with BOTTLE of house wine. Exact closure dates TBD, please call for updated restaurants times & closures.
  • Twist: April 19- April 25: Entrée paired with a selected item for $22 per person. Selected wine list under $35.
    (Closed April 26- May 21) May 22- June 11: Entrée paired with a selected item for $22 per person. Selected wine list under $35.

For more information about the Dining Passport visit The Breckenridge Dining Guide or the Breckenridge Welcome center at 203 S. Main Street.

Join us for a Spring Celebration!

owner-party

OP

 

Welcome spring in Breckenridge with complimentary appetizers, live music, kids’ activities and more!


When:
4:00—6:00 p.m. on the following dates*:

  • April 25
  • May 2
  • May 9
  • May 16
  • May 30

 

Where: Sevens Restaurant at the Grand Lodge on Peak 7

 

All Breckenridge Grand Vacations owners are invited to attend.  *Due to venue capacities, owners may only attend one event.


All owners interested in attending must RSVP.
  Please call 888-783-8883 ext. 3046 or email to be added to the RSVP list.  Maximum of six per RSVP.

We have partnered with Main Street Station in Breckenridge to provide alternate lodging options for our owners.  For 35 percent off rates, please call 877-713-4030 and mention promo code “Grand Guest.”  Two night minimum required

Spring Celebrations are funded by the Developers of Breckenridge Grand Vacations, not HOA funds.

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Owners Only

As the 2014-15 ski season comes to an end it’s fun to look back at all the great days and priceless memories made this winter.  We fondly remember champagne powder and amazing bluebird days! We’d love to hear about your favorite days and what lifetime memories you made this season!

For a chance to win 50 Reward Dollars, share your favorite 2014-15 ski season memory! Comment below or email customerservice@breckenridgegrandvacations.com for a chance to win.

 

SEE WHAT OTHER OWNERS HAVE BEEN UP TO THIS WINTER: 

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View from the Bottom

MikeThe View from the Bottom is Mike Millisor’s monthly letter to all of the stakeholders of the Breckenridge Grand Vacations family of resorts.

Last month, I used this column to tell you a bit about what BGV does with the feedback you provide us when you complete the surveys we send to you.  I hope the information clearly expressed how important your responses are in helping us to provide GRAND vacation and ownership experiences!  This month, I thought I’d follow up by sharing with you a bit about how we have structured our surveys to make sure we cover all the bases, in addition to spotlighting some of the improvements we’ve made as a result of your feedback.

Each year, on the anniversary of your first purchase with BGV, we send you what we call the BGV Owner Survey. This is an opportunity for you to reflect on your ownership as a whole, separate from any particular visit, to tell us anything that has been on your mind or to share ideas for making things better.

In addition, we also send a Post-Stay Survey at the end of each vacation stay at a BGV resort to the departing owner, renter or exchange guest. We know that the expectations of each of these groups will be a bit different, and will depend to some degree on past experiences they have had either with their home BGV resort or with other resorts in which they have rented accommodations or used exchange privileges through their home resort.  Looking at their rating and comments separately helps us to better anticipate the needs of each group. In the near future, we also hope to launch Onsite Surveys at each BGV resort so that we can make sure that every stay is as enjoyable as can be!

Several years ago, we started using a metric within our surveys that has been adopted by many, if not most, of the major companies in all fields of business.  The Net Promoter Score (NPS) is based on customers’ responses to a single question on a scale of 0-10: How likely are you to recommend our business to your friends and family?  Those who score a 9 or 10 are considered Promoters, those who score a 7 or 8 are considered Passives and those who score 0-6 are known as Detractors. To date, I’m pleased to share that over 70 percent of all BGV survey respondents are Promoters! While this metric is helpful because it allows us to measure customer loyalty and not just customer satisfaction, it is the verbatim comments that we receive with each survey that truly help us learn what we can do to improve the experiences of our owners and guests, so please keep those comments and suggestions coming! To that end, I’d like to share some of the changes that our BGV owners have suggested and that we’ve implemented.

Gold Point Resort heard from our owners and guests that they had difficulty reaching the Front Desk during their hours of operation and/or the Resident Manager during the evenings due to how the phone system was set up with multiple phone numbers. To improve the owner and guest experience as a result of this feedback, an auto attendant was installed that uses just one main phone number to ensure that each call reaches the correct point of contact, no matter what time of day the call is received. In addition, we now stock more towels in our hot tub rooms and replenish them more frequently to ensure there are enough towels available throughout the week, based on survey feedback. Survey comments have also helped us shape our long term refurbishment and replacement schedules.

At Grand Timber Lodge, we installed additional robe/towel hooks throughout the indoor and outdoor pool areas based on comments we received. We also added an additional Activities Coordinator to ensure that the Activities Desk is always covered while other activities staff are hosting in-house events, which were increased as the result of several requests from owners and guests. In addition, we are pleased to announce that a new and improved version of the weekly “owner party” is back by popular demand. Lastly, the Lodgepole Market in Building 6 now features select grab-and-go breakfast items, per the suggestion of some of our owners.

At the Grand Lodge on Peak 7, we installed coat hooks in the Day Use Lunch Room and a lock on the exterior door to this room.  We are also in the process of installing a second coat hook in all of the residences in the South Building.  In addition, we are installing a bar on the outside of the spa locker room showers to increase the safety of our owners and guests.  Last year, a water fountain was installed in the Day Use Lunch Room and we also added a water cooler outside in the pool area. Recently, the Grand Lobby Bar began featuring Starbucks offerings.  All of these improvements were the result of suggestions from owners!

Based on additional suggestions from owners, our Owner Relations Team worked in collaboration with our Information Technology Team to implement the online Bonus Time Availability Calendar for all resorts, and the Points Availability Calendar for Grand Lodge on Peak 7 owners.  The feedback we received from our owners also helped us to develop the usage plan for our newest resort, the Grand Colorado on Peak 8.

I hope the picture you’re getting is that we are very thorough in seeking out the data that will tell us what we need to know.  We wouldn’t do all this work if we didn’t really want to know how we are doing, where we can do better, and how we can do better.  I realize that it also creates a bit of work for you when you receive these surveys, and I thank those of you who have faithfully and honestly completed these.  If you have not been completing these surveys, I hope you’ll consider sharing your input with us in the future.

In today’s marketplace, we are all asked to complete surveys for virtually every product we buy or service we contract, and it can be tempting to ignore them all, especially if we get the impression that our feedback disappears into some big pot and is never seen again.  I wanted to share this level of detail on our survey process so that you’ll know the quality of attention that your rankings and comments get from our staff, from executives down to front line employees.  The scores you provide help us measure improvement; your comments inspire improvement.  Yes, we do ask for your input fairly frequently, and we do that because we honor your investment with us and your trust in us.  Thanks for helping us continue to provide the best possible vacation experience and ownership experience for you and your family.

Mike Millisor
GreatVacations@BreckenridgeGrandVacations.com

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Grand Central Day Use Webinar

Have you used Grand Central to book Day Use? If not, now is the time to learn. Below is a webinar on how to use Grand Central to book Day Use!