The Grand Central Owner Week booking system allows you to book multiple reservations in one transaction. Follow these steps to book multiple reservations:

Please note that this recording was taken in a test environment. There may be minor differences from the owner experience.

This video does not have audio. 

  • Log In To Grand Central

    • Visit your Owner Portal (Grand Central)
    • Log in with your Username and Password under Existing User Login
    • If you need help registering, visit How To: Register for Grand Central

  • Reservations, Book Owner Week

    • At the top of your screen, hover over the Reservations tab, then click Book Owner Week

  • Select Resort and Season

    • Your resorts will be listed as tabs. Select the resort you are looking to book.
    • There will be a button with the season and year available to book. Click the season and year you would like to book.

  • Select Date Range and Search

    • Use the calendar to select a check-in and check-out date.
      • You can search for multiple weeks at once.
      • Use arrows to click through additional months.
      • Check-in dates within your season will be bold.
    • Click Search Availability to view available weeks.

  • Select First Week

    • After clicking Search Availability, you will see available weeks and unit sizes in your selected date range.
    • Find the dates and unit size(s) you would like to book.
    • Click Reserve.

  • Select Second Week

    • When the pop-up appears, select Book More to book your second week.
    • Use the Season Search calendar to search for dates for your second reservation.
    • Find the dates and unit size you would like to book. Click Reserve.
    • Repeat this process for any additional reservations you would like to book.
    • Your selected reservations will be placed on a 14-minute hold.

  • Check Out

    • Select Check Out to proceed with your bookings.
    • Your Reservation Details will be displayed.
      • Review your reservation
      • Agree to the Terms and Conditions.
      • Add any amenities and additional requests.
    • Select Continue to proceed with your booking.

  • Finalize Reservations

    • Review your reservation.
    • Select Complete Reservations to finalize your booking.

Grand Central Tutorials